Administrative Services Managers

Plan, direct, or coordinate one or more administrative services of an organization, such as records and information management, mail distribution, and other office support services.

Also called: Administrative Coordinator, Administrative Director, Administrative Manager, Administrative Officer, Administrator, Business Administrator, Business Manager, Administration Director, Administrative Services Manager, Business Coordinator, Business Office Director, Business Office Manager, Business Unit Manager, Operations Administrator, Records and Information Manager, Records Management Director, Service Director

This is a career information profile, not an advertised job opening.

What the worker does

Prepare and review operational reports and schedules to ensure accuracy and efficiency.
Set goals and deadlines for the department.
Acquire, distribute and store supplies.
Analyze internal processes and recommend and implement procedural or policy changes to improve operations, such as supply changes or the disposal of records.
Conduct classes to teach procedures to staff.

Skills, machines and equipment

Reading Comprehension
Active Listening
Time Management
Speaking
Writing
Critical Thinking
Coordination
Negotiation
Monitoring
Management of Personnel Resources
Social Perceptiveness
Service Orientation

Education and training

Most frequently reported education in the O*NET survey: High School Diploma or the equivalent (such as a GED) (33.56% of responses). This is survey context, not a universal hiring requirement. Most occupations in this zone require training in vocational schools, related on-the-job experience, or an associate's degree.

O*NET Job Zone 3: Employees in these occupations usually need one or two years of training involving both on-the-job experience and informal training with experienced workers. A recognized apprenticeship program may be associated with these occupations. Previous work-related skill, knowledge, or experience is required for these occupations. For example, an electrician must have completed three or four years of apprenticeship or several years of vocational training, and often must have passed a licensing exam, in order to perform the job. This is broad occupational preparation context; confirm the requirements for a specific employer or apprenticeship.

Apprenticeships

Ask an employer or registered apprenticeship sponsor about current programs, eligibility, training and pay. A career profile does not confirm that a program is available.

Salary reference

86,460–157,420 USD per year · United States · 2025. Source: BLS OEWS via O*NET · 25th–75th percentiles · SOC 11-3012.

Occupational-group wage references are not guaranteed pay for this specialty or an employer's offer.

Career advancement

Suggested development: build experience in safety leadership, staff development, budgeting, and continuous improvement before seeking responsibility for a larger department or plant.
Possible next steps include broader operations or multi-site leadership; vacancies, qualifications, and advancement are employer-specific, not guaranteed.

How Do I Get This Job?

Review the skills and responsibilities above.
Most frequently reported education in the O*NET survey: High School Diploma or the equivalent (such as a GED) (33.56% of responses). This is survey context, not a universal hiring requirement. Most occupations in this zone require training in vocational schools, related on-the-job experience, or an associate's degree.
O*NET Job Zone 3: Employees in these occupations usually need one or two years of training involving both on-the-job experience and informal training with experienced workers. A recognized apprenticeship program may be associated with these occupations. Previous work-related skill, knowledge, or experience is required for these occupations. For example, an electrician must have completed three or four years of apprenticeship or several years of vocational training, and often must have passed a licensing exam, in order to perform the job. This is broad occupational preparation context; confirm the requirements for a specific employer or apprenticeship.
Compare real openings and confirm requirements directly with the employer.

View available jobs — availability is not guaranteed; sample listings are not real openings.

Related career information

Sources and limitations

O*NET® 31.0 Database, U.S. Department of Labor, Employment and Training Administration, under CC BY 4.0. ShopFloor adapted occupational grouping, selected manufacturing-relevant occupations, and retained seven legacy guide titles. Specialties and alternative titles are grouped under O*NET occupations; these occupations can also occur outside manufacturing. Source: https://www.onetcenter.org/database.html. No wage, vacancy, certification, or video data is implied. ShopFloor advancement suggestions are general editorial guidance, not O*NET findings or guaranteed career progression. BLS wage ranges, when available, are national 25th–75th percentiles for the source occupational grouping, across industries; they are not local, apprentice, entry-level, or specialty-specific offers.

Administrative Services Managers